Shipping Policy
At Pro Detail Distribution, we strive to process and ship orders quickly and efficiently.
Order Processing
Orders are generally processed within:
1 to 3 business days
Orders are not processed on:
- weekends
- public holidays.
Delivery Times
Delivery times vary depending on the destination and the carrier.
Typically:
Canada: 2 to 7 business days
Delivery times are estimates and may vary due to:
- weather conditions
- carrier delays
- high-demand periods.
Shipping Costs
Shipping costs are calculated:
- at checkout
- based on the weight, size, and destination.
Any free shipping promotions will be indicated on the Site when applicable.
Shipping Address
The customer is responsible for providing a correct and complete shipping address.
We are not responsible for orders delivered to an incorrect address provided at checkout.
Lost or Damaged Packages
If your package is lost or damaged during shipping, please contact us as soon as possible at:
info@prodetaildistribution.com
We will work with the shipping carrier to resolve the situation.